Fundamentals of Quality Assurance

Name: Fundamentals of Quality Assurance
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Learn how to maintain product excellence and client satisfaction in this free online quality management course.

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Learning Outcomes

In this free course, you will learn how to:

Describe how manufacturing utilises Six Sigma in quality control
Define ‘quality assurance’ and describe its control principles and essential concepts
Discuss the growth of QA through time in terms of innovation and technological enhancements
Indicate the best practices for enforcing statistical process controls as a QA tool
Outline the main elements, impact and challenges of software quality assurance (SQA)
Discuss the benefits of using QA software for testing and integration
Describe the pathway for getting certified as a quality assurance auditor or engineer
Explain how to implement a quality management system
Identify the diagrams and analytical graphs used as QA tools to guide decision-making
Compare root cause analysis, the failure mode and effects analysis in terms of risk management
State the Lean standards, principles and protocols for quality assurance
List the skills needed to become a QA specialist

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